Online services
Just as our physical spaces are dedicated to hosting our customers, so too is our online store. It is a pleasure to offer a range of gestures and complimentary additions to enhance your experience.
Smell before you settle
To help assuage any cautiousness around commitment, all fragrance orders come with a 2mL sample, so you can try the scent before uncorking the full size.
Signature gift preparation
Gift orders are prepared with our elegant online gift packaging. Products are carefully wrapped in a reusable cotton bag, which is lightly spritzed with fragrance. For a personalised touch, you can also include a card with a personal message.
As is the case for all Aesop packaging, materials are modest and functional, and aim to have minimal environmental impact.
Complimentary shipping and returns
Orders are delivered between three and five business days, complimentary standard shipping on all orders until 10/31/26. For your convenience, we accept returns within 30 days from the date of purchase.
Virtual guidance from home’s comfort
Speak to a consultant →
Our knowledgeable consultants are available online 24 hours a day to offer product and order assistance.
Book a video consultation →
A complimentary appointment with a trained consultant tailored to your unique needs.
Read the Library →
A library of lessons, interviews and tales to absorb at leisure.
‘It is by acts and not by ideas that people live.’
Anatole France
